Security Advice

• Do not disclose your "Login Information" to anyone

Never reveal your Login Name/ Password or your Secret Word to anyone - not even to your relatives, friends or MBNL employees. MBNL will in no case ask you send your login / password or your secret word through an email. 

• Do not Share your email account with anyone

Your email shall be used to send you transaction confirmations, temporary password; in case you forget one and other confidential information related to your Internet banking account. Therefore, make sure that you do not share this email account with anyone.

• Control access to your PC & Do not use in shared PCs for Internet Banking

Do not allow anyone to install programs on your computer without checking that it is safe to do so.

• Ensure that you are at Direct Banking website. Look for SSL secure connection symbol

Check the website address before signing in. MBNL uses the latest and strongest cryptographic standards such as SSL (Secure Socket Layer), to protect the information being transferred over the Internet. This symbol will be shown every time you connect with the bank at 128-bit SSL Encryption. No symbol would be displayed if your data is not properly encrypted.

• Never store your "Login Name/Password" on your browser

Most browsers offer a facility to store your "Login Name/Password" for your convenience, but it is highly recommended that you should not use this. If you are using Internet explorer you can avoid this feature by simply going to:

• "Tools" >> "Internet Options" >> "Content"-
• Under "Personal Informatio", click on "AutoComplete"
• Uncheck "User names and passwords on forms" and click on "Clear Passwords"
• Click on "OK" to save your settings

• Change your "Password" on regular basis

Remember to change your password on regular basis. Select a password that cannot be easily guessed or associated with anything personal (for example: names and birth dates). Mix numbers and letters (Uppercase & Lowercase) to provide additional security.

• Keep your computer updated with latest antivirus and firewall updates 

In order to protect your computer from virus attacks, you should keep the computer updated with the latest versions of antivirus and firewall updates. Consider buying personal firewall and anti virus software to provide another level of security between the Internet and your computer.

• When viewing your personal information be aware of the environment

When viewing your personal information or performing transactions online beware of the surrounding. Make sure that no one can see your information while performing transactions.

• Always log out from the Direct Banking Website 

Though we have programmed the system to log-out automatically after 10 minutes of inactivity. You should never leave your computer unattended while logged in. Ensure you log-out properly by selecting the 'log-out' button at the completion of your Internet Banking Session. Also close your browser after logging out.

• Check your account statements on regular basis.

Look out for transactions you don't remember making - or cash that's been transferred unexpectedly from your bank accounts. Always check your transaction history details and statements regularly to make sure that all details are updated and there are no unauthorized transactions on your accounts. Take note of your 'last login date and time' whenever you login to Direct Banking to make sure that there has not been any unauthorized access.

• Let us know immediately if there's a problem

If you notice any unusual/unauthorized transactions, please change your password and notify us immediately.